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Your first 90 days as a manager

From colleague to boss: what to do, and especially what not to do, in your first three months.

Uitkijktoren boven het bos in de schemering

Congratulations, you're a manager. Yesterday you had coffee with your colleagues, today you assess them. Nobody prepares you for that, and most mistakes are made in the first three months.

Month 1: listen

Don't change anything yet. Really. Plan a conversation with everyone on your team and ask three questions:

  1. What's going well, and what should we definitely keep?
  2. What are you running into?
  3. What do you need from me?

Write down the answers and look for patterns. Your first impression is almost always incomplete.

Month 2: small wins

Pick one thing that bothers everyone and that you can fix quickly. A meeting that achieves nothing, a process that needs three signatures too many. A small win shows you listen, and earns you credit for the bigger steps.

Month 3: direction

Only now do you say where you want to go. Not as a finished plan, but as a direction your team can contribute to. People support what they helped create.

What you should definitely not do

  • Keep doing everything yourself because it's faster
  • Ignore your old friendships, or favour them
  • Pretend you know everything

The best managers I know often say: "I don't know. What do you think?"

Don't want to do those first months alone? In a leadership programme we discuss what you run into every two weeks.

Food for thought

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Saying no without feeling guilty

Every yes is a no to something else. How to learn to choose, without it feeling like letting someone down.